Tips from our Community Correspondents on local money advice

With the impact of winter weather on household bills, Christmas and school holidays fast approaching, as well as the roll out of Universal Credit in many areas of Glasgow, it is understandable that many people are stressed about making ends meet right now. Concerned about this, our Community Correspondents have put together a helpful list of organisations which offer advice and support on money issues for people in Glasgow, and some national services too.

Illustration by Community Correspondent David

GAIN (Glasgow Advice & Information Network)

A network of agencies in Glasgow city providing information and support on a range of money related issues such as debt, housing and benefits. They also have a dedicated helpline for those claiming or planning to claim Universal Credit.

Website –

General helpline – 0808 801 1011

Universal Credit helpline – 0808 169 9901

Money Matters (Govan)

A local organisation adopting a holistic approach to money advice. Money Matters offers a Welfare Rights service including representation at Social Security and Disability hearing appeals. The also offer a whole range of advice and information on things like Tax Credits and Housing Benefit.

Website –

Phone – 0141 445 5221

Glasgow Central Citizens Advice Bureau

Located in the Mitchell Library, advice is available at drop-in services throughout the week. You also can locate other local branches in Glasgow using the Find A Bureau online service.

Phone – 0141 552 5556

Glasgow Welfare Rights Service (One Parent Families Scotland)

Helping single parents with questions and problems relating to benefits and tax credit issues. They also operate a range of local and national services offering a range of support and advice for single parents.

GWRS website –

OPFS website –

Phone – 0141 847 0444

Lone Parent Helpline – 0808 801 0323

Appeals Pack by Glasgow City Council

A helpful resource for those who have received a benefits decision they are unhappy with. Visit the website for more information and to download the pack, or contact the team directly on 0141 287 8732.

Glasgow Life Welfare & Benefits Advice

This webpage has a whole host of information about how to access benefits advice across the city. You can find out about services which are available at your local library and locate Universal Credit advice hubs in your area.

Housing Associations in Glasgow

Your local housing association will usually have someone who can offer advice on money and benefits advice. Contact details for all housing associations in Glasgow city are available here.

Winter Fuel Allowance

Find out more about the Winter Fuel Allowance and check if you are entitled here.

Mental Health Advocates

This service can be helpful for support at benefits assessments. If you receive support from a Community Mental Health Team speak to them for further information.

Community Links Workers

Enquire at your local GP surgery about the availability of Community Links Workers services.

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