Does someone you follow feel suicidal? Get alerts with #samaritansradar

girl on couch with phone

 

A post from our Project Manager @rosiehopes

There are few things that take more courage than admitting publicly that you feel suicidal.

Imagine picking up your phone, writing and re-working a tweet over and over again and then pressing tweet to announce to your followers that you can’t cope. And then imagine… nothing.

It’s probably just that your closest online friends were busy at the time you sent it. Maybe they were in bed, or in a meeting. Maybe their feeds were too full of cat videos or the latest breaking news. Maybe a few people saw it, but thought someone else would respond. But imagine how that would feel. Imagine what could happen next.

The @samaritans have launched a new app that notifies you when someone you follow tweets statements that could suggest they are suicidal.  The Samaritans Radar sends an alert when someone says things like “tired of being alone”, “hate myself”, “depressed”, “help me” and “need someone to talk to” in a public tweet.

Of course, the system won’t be perfect. We’re just as likely to get an alert when someone says they want to die of embarrassment as when they express suicidal thoughts. But that’s okay. I don’t think anyone is looking for an algorithm to replace human relationships. It’s up to us to assess whether it’s something to worry about.

I have often responded when someone has expressed these thoughts online. If it’s someone I don’t know, or I’ve been using a work account, I send a fairly generic tweet with phone numbers for the Samaritans and Breathing Space. If it’s someone I know, I’ll send a private message to let them know I’m concerned.

I don’t know if it’s made a difference. But when it comes down to it, it’s just been luck that I’ve been online when it’s happened. The thought that someone would be shouting into the void and hear nothing back is terrifying.

It is so good to see a charity like Samaritans using technology in a positive way to provide a real solution to a real problem. This puts the power to make a difference right into people’s hands.

The app is free and you can download and activate it here. 

If you’re having suicidal thoughts or you’re worried about someone else, contact Samaritans on 08457 90 90 90 or Breathing Space on 0800 83 85 87.

Update Nov 3:

These were my initial thoughts, but it was really interesting to hear all the alternative perspectives being shared over the last few days. More than 3000 people have signed up to the app, but some people have some real concerns about privacy and the idea of being monitored: particularly people with experience of mental illness.

My gut still says that it’s worse to be ignored than monitored, but here are some more skeptical takes from some people whose views I always listen to:

Mark Brown @markoneinfour posts on @psychcentral
http://psychcentral.com/blog/archives/2014/10/30/the-uproar-over-the-new-samaritans-radar-twitter-app/ 

Victoria Betton @victoriabetton on digital mental health
http://digitalmentalhealth.co.uk/wp/three-reflections-on-the-samaritansradar-app/ 

Former Samaritans volunteer @elphiemcdork
https://emsyblog.wordpress.com/2014/10/29/the-samaritans-radar-app-the-problem-is-right-there-in-the-name/

 

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